Our people are our greatest asset, and we are so proud of our team! All around our organization there exists a deep-seated belief in the ability of people to learn, grow, and improve. We wouldn’t be very effective trainers if we didn’t believe in that core principle. Our unparalleled team of instructors and technical rescue experts have made sharing their knowledge and keeping people safe their life’s work. And our management team and business office staff similarly see it as a privilege to support that same mission. No matter what our job title, it’s more than just a job. Each and every one of us believes that our work has meaning because everything we do is connected to keeping people safe. And working on something that has meaning alongside people who care deeply is why we’re so proud to be part of this team.
Aimee wears many hats, but one of her primary duties as Vice President is taking care of Roco Rescue’s customers. She is an expert on Roco’s training offerings, and is a great resource for customers. Her warm, friendly demeanor, her great memory for details, and her focus on serving the customer make her an invaluable member of the team. In her role, Aimee is also responsible for managing the company’s private training programs, negotiating contracts with customers, overseeing the training schedule, and coordinating logistics for the wide variety of Roco courses. Aimee is known around the company as someone “who gets things done!”
Aimee’s municipal and industrial emergency response roots run deep. She worked at a fire and safety equipment supplier for almost 15 years prior to joining Roco Rescue in 1990. It was there that she first met and worked with Kay Goodwyn. They became fast friends and a few years later Aimee joined Kay at Roco Rescue.
Aimee is a Louisiana native who enjoys traveling, entertaining, and spending time with family and friends. Of course, being from south Louisiana, she is a big fan of the LSU Tigers and the New Orleans Saints.
Alex’s role as General Manager for Roco Rescue requires that he be part visionary, collaborating with owner and President Kay Goodwyn to map out the long-term strategic direction of the company, and part air-traffic controller, working to ensure that other company leaders receive the support and resources they need to put that vision into action.
Before taking on his GM role, Alex was Roco Rescue’s point person for proposals and contracts as well as being deeply involved in both financial administration and human resources. In addition to his duties on the business side, Alex occasionally teaches tactical rescue courses, primarily to Department of Defense and other federal government customers.
Prior to joining Roco Rescue, Alex served as a Pararescueman (PJ) in the U.S. Air Force for six years. While in the PJs, he took courses with Roco Rescue, and it was in these courses that he discovered a passion for technical rescue that eventually led him to become an instuctor. He has been with Roco Rescue full-time since 2010.
Alex splits his time outside the office between Maine and Florida, where he enjoys being outdoors with his wife and two young sons.
Chad Roberson is Roco Rescue’s new Interim Director of Training. He oversees all aspects of the training program, including instructor recruitment and development, curriculum updates, assessment and evaluation of both new equipment and new rescue techniques, and modifications to the Roco Training Center. He also spends a significant amount of time speaking with customers about course content, private training and custom classes. Chad previously was a Chief Instructor and served in that capacity since 2007. Prior to that he was an Instructor for six years, and he has served on Roco’s standby services teams since 1998.
Chad is also an Assistant Chief at the St. George Fire Protection District in Baton Rouge, Louisiana. His dad was a firefighter, and Chad started working as a volunteer firefighter at age 16. Upon graduating from Louisiana State University, he was hired as a full-time firefighter. Throughout the years, Chad worked his way up to becoming Captain, District Chief, and finally Assistant Chief. Currently, he manages special operations for the District.
Chad is trained extensively in executive leadership and planning, special operations, hazardous materials management, and more. He holds a B.A. in History and an associate degree in Fire Science from Louisiana State University and a Masters in Executive Fire Service Leadership from Grand Canyon University. He holds a COSS (Certified Occupational Safety Specialist) certification and a CFO (Chief Fire Officer) designation. He is a National Registered EMT and is certified by the American Heart Association in Basic Life Support.
Chad lives and works in Baton Rouge where he enjoys coaching his two sons in youth sports, and travelling with them during school breaks. He attends St. Jude Catholic Church in Baton Rouge, and he is a big fan of the LSU Tigers.
As CFO, Cindy oversees all corporate finance and accounting-related activities. This includes leading the team that processes all the financial transactions, from purchase orders and paychecks to customer invoices. Cindy ensures that the books are in order and that the company has adequate liquidity. She provides reporting and guidance on financial matters that ensures the overall health and vitality of the organization.
Cindy also provides the vision, develops the design, and implements the plan for the company’s information systems, drawing on her experience in a past life as an IT consultant and systems integrator. She is particularly passionate about automation and driving efficiencies, helping to eliminate mundane tasks which allows the staff to focus on the more specific needs of the Roco customers.
Prior to joining Roco Rescue in 2001, she worked as an IT consultant helping a variety of businesses manage the complexities of their operations with IT solutions. Roco was one of her customers in this role. She has also worked for a bank and an oil & gas company, where in both cases she helped them streamline their business processes, navigate periods of transformation, implement new solutions, and install tools to manage the synthesis of technology.
Born in New Orleans, Cindy moved to Baton Rouge as a child and has made the city her home. Her family is her greatest blessing and she enjoys spending all her free time with her loved ones. She is married and has three daughters. Her oldest daughter owns a dance studio and her two younger daughters are active in competitive cheerleading. Cindy spends much of her spare time away from work traveling to competitions and recitals to cheer them on. In her even less spare time, she enjoys sewing, working out and is active in her church.
An East Texas native, Kay Goodwyn has served as Roco Rescue’s President/CEO since the early 1990’s. She has been the owner of the company since 2001. As CEO, Kay oversees all aspects of the company’s operations, with the help of a full-time staff of more than 30, and approximately 150 instructors and standby rescue service personnel.
Prior to joining Roco Rescue, Kay worked for the Beaumont Fire Department for eight years. Originally a clerical staffer, she worked her way up to a Grade 1 Firefighter – the first and only female firefighter in the city at that time. She served in this capacity and later as Administrative Assistant to the Fire Chief before relocating to Baton Rouge and joining Roco Rescue’s staff.
Under her leadership, Roco Rescue has grown in size and scope and solidified a reputation for the highest quality training and service. Kay works primarily out of the corporate office in Baton Rouge, her home of more than 30 years.
In his role as Chief Instructor, Terry leads training courses throughout the United States in confined space, high angle, structural collapse, tactical, trench, and fall protection rescue. Terry’s instructional skill-set draws on his experience in law enforcement, fire protection, and the U.S. Air Force.
Terry is currently Deputy Fire Chief and Fire Investigator with the Salt Lake City Fire Department. Additionally, he is a sworn law enforcement officer for the State of Utah and has served as a tactical medic on the South Salt Lake City Police Department’s SWAT Team. He was also a cross-deputized federal marshal and has served on the Joint Criminal Apprehension Team as a task force officer and team medic. Terry has been teaching rescue training courses for Roco Rescue since 2000, and he plans to work full-time for Roco Rescue once he retires from the fire department.
Throughout his career, Terry has been recognized for his outstanding service as both a firefighter and a law enforcement officer. He received the United States Marshal Service Law Enforcement Officer of the Year Award as well as the South Salt Lake Fire Officer of the Year Award and South Salt Lake Firefighter of the Year Award. He is a member of the Utah Fire Chiefs Association, the International Association of Fire Chiefs, the International Association of Firefighters, and the International Association of Arson Investigators. Terry is a certified rescue technician in the areas of structural collapse, confined space, rope, and trench rescue. He also is certified in emergency response hazardous materials awareness and operations and is a HAZMAT Technician. He is a POST Firearm Instructor and an Advanced Emergency Medical Technician. He lives in Salt Lake City, Utah, with his wife and two grown children.