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Grain Storage: Rescuers Beware!

Monday, February 21, 2011

“Two teenagers (ages 14 and 19) were killed in a tragic incident involving a grain elevator in Illinois. Both young workers suffocated after being engulfed in a grain bin they had entered to help clear. A third young worker was pulled out of the storage bin alive, and was hospitalized after being trapped for 12 hours.”

Unfortunately, this is not a rare occurrence. Researchers at Purdue University documented 38 grain entrapments in 2009 alone. (*)

During recent months, OSHA has issued strong warnings concerning the dangers of grain storage facilities. This article is intended to remind emergency responders, in particular rural firefighters/rescuers, of the special hazards and other rescue considerations when called to the scene of a grain bin or silo accident.

In our rural communities, especially in the “Bread Basket of America,” we continue to see too many accidents involving farm-based and commercial grain bins and silos. The causes of these accidents run the gamut from machinery entanglement to atmospheric/ respiratory hazards and engulfment, just to name a few. However, these same hazards also pose potential threats to the responders who must exercise caution in order to protect themselves and their victim(s) when attempting a rescue.

In fact, OSHA 1910.272 Appendix A recommends that grain handling facility employers coordinate with local Fire Departments for the purpose of preplanning for emergencies. This standard (1910.272) also provides guidance to the facilities to help ensure a safe work environment for employees. Unfortunately, these accidents continue to happen.

So what are some of the hazards and considerations for responders when summoned to this type of rescue? First of all, as with any emergency situation, a thorough “size-up” must be made prior to committing any rescue personnel. Of course, any time confined spaces are involved, an understanding and evaluation of atmospheric hazards is critical to rescuer safety. Don’t allow your responders to become additional victims!

Depending on the product, atmospheric hazards may include airborne combustible dust, oxygen depletion, oxides of nitrogen, fumigants, and in some instances hydrogen sulfide. Therefore, one of the first considerations should be to ventilate the space in an attempt to eliminate the atmospheric hazard(s). If ventilation is not possible or effective, then appropriate PPE or intrinsically safe equipment must be employed. It is also critical for all machinery to be shut down and locked out/tagged out (LO/TO), especially discharge augers and any equipment that may cause vibration.

Let’s look at the scenario where a worker becomes engulfed while working on top of the grain. OSHA requires that workers walking on grain wear a body harness that is tied off with a restrain line unless it can be demonstrated that there is no engulfment hazard. It is also recommended that the worker be attached to a winch to aid in retrieval should they become engulfed. Unfortunately, there are many instances where these provisions are neglected and thus the worker becomes partially or fully engulfed with no immediate means of rescue.

Engulfment can occur due to a number of conditions. Walking down grain while the outlet auger is running is a recipe for disaster. It is shocking how quickly moving grain can engulf a worker. The funneling effect of moving grain is just something that a worker will not be able to outrun. It is forbidden for employees to walk down grain with the auger running and not using LO/TO.

A second situation that may lead to engulfment is breaking through “grain bridges.” Grain bridges develop when the top layer of grain becomes encrusted or freezes and the outlet of the grain below forms a pocket or void below the bridge. Employees and rescuers should always probe the surface of the grain with a rod to detect the presence of bridging to prevent this type of engulfment. Even wearing a harness and restraint line can lead to an engulfment if the bridge collapses while the individual is several feet laterally from their tie-off point.

A third way workers or rescuers may become engulfed is due to product avalanche. This occurs when product builds up on the walls of the bin and releases while the worker or rescuers are in the bin. For the responder that is called to a grain bin engulfment, one option of rescue is to cut outlet holes in several places on the outside wall of the structure just below the level of the victim. This will rapidly drain the product out and away from the victim. However, this may prove difficult if access to the required level of the bin is not readily available.

Another option is to remove the material from around the victim by using whatever means possible, including vacuum hoses, shovels, scoops, or buckets. Keep in mind that if rescuers enter the bin and are working on the surface, they also need to wear harnesses and restraint, preferably with a means of immediate retrieval. Avoid using self-retracting lifelines (SRL) as the quicksand effect of the grain may not cause a fast enough drop to activate the brake of the SRL.

To distribute the weight of the rescuer(s) and help prevent sinking into the product, consider using ladder sections placed on the surface of the grain. It is also imperative to use some type of cofferdam structure either manufactured specifically for this type of rescue or improvised using sheets of plywood or even backboards to prevent the material from filling back in around the victim as you dig them out. For a victim that is engulfed in a vertical or near vertical posture, a “rescue tube” (see video below) is a great option and comes in sections that are easily passed through the bin opening and can be assembled right at the victim’s location.

Typically, once a victim is buried mid-thigh to waist deep, they cannot escape without assistance. Fatalities from engulfment are usually suffocation due to blockage of the breathing passages with grain – even the partially engulfed victim may succumb to mechanical asphyxiation due to restricted movement of their chest walls and diaphragm.

In the case of cold grain engulfment, consider treating the victim for hypothermia as the material draws body warmth through conduction instead of convection. For the victim that is rescued after being engulfed in cold grain, continue resuscitation efforts even if they have no signs of life, similar to treating cold water drowning. In fact, OSHA reports of a near tragedy that occurred in February when a worker was trapped in soybeans up to his chest in 25 degree weather. Fortunately, he was ultimately rescued after a four-hour ordeal.

The bottom line for emergency responders… these types of rescues are time and labor intensive; it’s a slow and tedious process. What’s more, the probability of accessing the victims through elevated portals will often require the use of a ladder truck or high angle rope rescue once the victim is removed from the engulfment unless they are able to climb down on their own.

Also, take heed when performing the initial scene assessment. One of the first things to try to determine is “what happened to the victim?” (i.e., mechanism of injury). Stop and ask, “What do I need to do to keep this from happening to me?” Don’t end up in the same predicament as the victim – your personal safety and that of other responders is always paramount.

To summarize, rural firefighters/rescuers should be prepared by paying a visit to representative grain handling facilities in their response area. Become familiar with the types of hazards, equipment and machinery that may be encountered and the types of rescues that may be required. This preplanning may reveal the need for specialized training or equipment to help ensure that responders are capable, and most importantly adequately protected, when the emergency call for assistance is received.

(*) Excerpt from OSHA letter, dated August 4, 2010. Click here to read entire letter with additional incidents.
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Tigers trump Tide in Bassmaster College Classic

Monday, February 21, 2011

NEW ORLEANS — The Fishing Tigers of Louisiana State University met the Alabama Crimson Tide Sunday morning on Lake Verret, which lies roughly 90 miles west of New Orleans. Roco-sponsored TJ Goodwyn shows off his wares for the LSU Tiger Team. The 2011 Bassmaster Classic will be aired this week-end (Feb 26-27) on ESPN2. The Tide came into the event as reigning champs behind their victory at the inaugural Bassmaster College Classic last year.

However, the Tide proved to be a bit low this year as the Tigers won by more than 8 pounds. 

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Roco chats with Steve Hudson of PMI Rope

Monday, February 07, 2011

We recently interviewed rope guru (and president of PMI), Steve Hudson, to get some insight into the world of rescue rope. But, first, a little more on Steve’s background and what got him interested in building a better rope for rescuers.

Steve took up the sport of caving at the ripe old age of 18, with an interest in exploration, challenge, and having fun. He learned ”the ropes” on rope borrowed from other industries – sailing rope, commodity rope, etc.

At the time, life safety rope could be defined as “any rope that saved your life.” He soon found limitations to the ropes they were using for caving. The ropes were not as cavers and climbers might have wished-they wore very quickly, plus the quality was occasionally in question.

These early experiences put Steve in a perfect position to create an answer some nine years later. By 1976, he had teamed up with three other caving families, bought a rope braider, incorporated PMI and began in earnest the application of his skills and knowledge to kernmantle ropemaking. The rest, as they say, is history.

Here at Roco, we get many questions about when to retire rescue rope.  Can you give our readers any tips?

First of all, I have a PMI Webinar presentation on rope inspection and retirement that covers the subject in detail. Anyone can see it at: http://pmirope.com/rescue-tv/webinars/#march2010

For the simple answer, our basic rope retirement information can be found in the user instructions that come with each rope. What we say there is:

RETIRE IMMEDIATELY…
  • any rope whose strength may have been compromised during use.
  • any rope which is subjected to uncontrolled or excessive loading.
  • any rope which is greater than 10 years old, regardless of history and usage.
  • any rope whose history and past usage you are uncertain about.

While these are simple statements, I realize that it is difficult to determine what is “excessive loading” or what is “compromised.” And, if you think it’s hard to look at a rope after an operation and tell if it was compromised or not – think how hard it is for us at the factory to know without being there or having the rope to look at.

Unfortunately, there’s not a reasonably priced ”non-destructive” test to determine a particular rope’s strength.  Your best bet is to have trained personnel using the rope, keep good rope use logs and inspect the rope every time you use it if at all possible.  Anytime you have lost faith in what you know about the rope’s condition, for any reason, you should retire it.

A PMI rope, if properly cared for, should last at least 5 years of regular rescue training use and longer than that with intermittent use.  By 10 years, it’s simply time to replace it. There are just too many things in the environment that the rope might pick up and are potentially harmful to the yarn.

And, as always, when in doubt, throw it out… CUT RETIRED ROPE into short lengths which will discourage future use – or discard it entirely.  A retired rope should not be stored, kept or maintained in such a way that it could inadvertently be used as a lifeline. In some cases, when only a single point or a small area of a rope has been damaged and the remainder of the rope is in good condition, the user may elect to cut that section out of the rope and continue to use the remaining sections. This is a judgment call and such a decision is left to the user’s discretion.

What’s the most interesting fiber you’ve worked with?

Textile fibers typically used in ropes are all interesting as they all have such different properties. No one fiber is right for every application just as no one rope is perfect for all jobs. The most interesting one is the one that has yet to be made. It would be low elongation for highlines and haul systems, high elongation to catch a slip or fall, stronger than steel, light as a feather, as easy to handle as cotton, as abrasion resistant as nylon, flame resistant, heat resistant, floating and cost less than polyester.

There seems to be more and more rescue harness options out there each year.  As a harness manufacturer, how do you strike a good balance of comfort, design and safety?

As to comfort and design, ask any ten users to try on and hang from five different harnesses and you’re not likely to get all ten to agree on which is most comfortable – much less the most practical design.  Comfort has a lot to do with the user’s body build, how they use the harness and how well they adjust it to themselves prior to loading. Being a harness manufacturer, we try to have a lot of choices in form and fit to provide options to our customers.

Many of us at PMI are users of harnesses ourselves.  We have employees that are members of fire department technical rescue teams,  mountain rescue teams, and cave rescue teams. In addition many are currently or recently involved as rope access instructors,  cave rescue instructors, sport cavers, mountain climbers, tower erectors and in construction. All have lots of experience in harnesses of all kinds and have many different opinions of what is the most comfortable and what is the most practical design for their use.  We do our best to put all that user input in with our field evaluations from customers and come up with a mix that meets the needs of our customers.

The safety part of that question is possibly the easiest in that following the appropriate industry standards and getting 3rd party certification to those standards helps to ensure a harness is built well enough for the intended use. Be it NFPA 1983 for the fire/rescue service or ANSI Z359 for general industry fall protection, the test requirements are tough to meet and designed around what is likely the “worst case scenario” for that user group. Third party independent certification, like UL for instance, is important to look for to know that the testing was actually done and is being monitored by the independent lab. Good manufacturers are also certified to a quality standard like ISO 9001 as well.

Rescue has come a long way in the past 30 years…is there any one thing on the horizon that will represent a big leap forward?

I wish I could tell you that our anti-gravity boots and litter were close to being ready or even on the horizon but I can’t. In the meantime, we believe that we will see more government regulations surrounding both professional rescue and the employer in industry. Safety professionals will need to plan effectively for what to do in the event of an emergency, and rescue teams will need to be more intentional about their response capabilities.

On the equipment front, availability of a wider variety of products specifically designed for rescue will allow rescuers to customize their systems for optimum performance. For example, these days you can choose between nylon core ropes for more force absorption versus polyester ropes for less elongation. Even personal gear, such as the Pulsar handled ascender, are designed with the professional user in mind and offer more robust performance.

Finally, standards are also pushing our perceived limits. For example, ANSI’s new requirement for 3600# gate strengths in their fall protection standard has likewise created new expectations in performance of rescue gear.

In addition, an important priority for us is wrapped up in standards development – creation and implementation of standards that help to maintain the integrity of life safety ropes and keep the user safe. PMI actively participates in the rope-related standards efforts of the Cordage Institute as well as ANSI, ASTM, NFPA and UIAA, and is engaged in safety programs with several trade organizations and industry peers.

In closing, we want to thank Steve for answering our questions. It’s great to know that he’s still out there caving, rappelling, and searching for ways to make the world of life safety rope better and safer!
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Hands-On Training Most Effective in Hazardous Jobs

Monday, February 07, 2011

“Hands-on safety training for workers in highly hazardous jobs is most effective at improving safe work behavior, according to psychologists who analyzed close to 40 years of research.”

At jobs where the likelihood of death or injury was highest, the findings showed that more engaging training (e.g., behavioral modeling, simulation and hands-on training) was considerably more effective than less engaging training (such as lectures, films, reading materials and videos) for both learning about and demonstrating safety on the job.

Less engaging training, meanwhile, was just as effective in regard to improving these outcomes when the risk for death or injury was low.

“The primary psychological mechanism we can offer as an explanation for these results is something called the ‘dread factor,’” said the study’s lead author, Michael Burke, Ph.D., of Tulane University. “In a more interactive training environment, the trainees are faced more acutely with the possible dangers of their job and they are, in turn, more motivated to learn about such dangers and how to avoid them.”

For example, when hazardous events and exposures are extreme (e.g., fires, explosions, exposure to toxic chemicals or radiation), the action, dialogue and considerable reflection that takes place in more interactive training would be expected to create a sense of dread and realization of the dangers of the job. This analysis offers practical implications for employers who may be hesitant to invest in the more expensive interactive training programs.

“Distance learning and electronic learning may appear to be more cost effective. But our findings point to the value of investing in more hands-on training to help prevent the enormous financial and human costs associated with disasters like the Upper Big Branch mine explosion,” said Burke.

Excerpt from EHS Today, The Magazine for Environment, Health and Safety Leaders (ehstoday.com)  Jan 28, 2011 11:39 AM, By Laura Walter
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Rescue Airmen Angle for New Rescue Techniques

Tuesday, February 01, 2011

1/21/2011 - CAPE CANAVERAL AIR FORCE STATION, Fla– by Staff Sgt. Leslie Kraushaar / 920th Rescue Wing Public Affairs

What do you do with an empty, 300-foot tall, metal building that, at one time, was used to build Titan rockets?

Air Force Reserve pararescuemen (PJs) and combat rescue officers (CROs) from the 920th Rescue Wing, Patrick Air Force Base, Fla., found a way to put it to good use which included ropes, pulleys, climbing gear, helmets, gloves, and lots of sweat.

Dressed in air battle uniforms – tactical vests, body armor, radios and ballistic helmets – that added weight and limited mobility, the pararescuers assumed the task of hauling a “survivor” up-and-down the steel platforms, that at one time held a Titan Rocket.

Rescuers, active duty and reserve, are attending a two-week course, Roco Rescue, held here that hones their rescue skills in a not-so-ordinary way.

“We simulate anything – any type of situation that these guys may find their selves in and have a victim to rescue,” said Mr. Ishmael “Ish” Antonio, tactical program manager and instructor for Roco Rescue.

A retired PJ himself, Mr. Antonio travels all over the country with his team of instructors to “refresh” the rope skills of PJs and CROs.

“We don’t tell them how to do their jobs – this is just a refresher for them. These are perishable skills, ones that must be maintained,” said Mr. Antonio.

As the first scenario unfolds, it’s clear the Rescuers have some work ahead of them – this is where it gets sweaty.

Leaving a 220 pound dummy on the concrete floor of the complex, the PJs, CROs and instructors, make the climb up the metal staircases, stopping at about 315 feet or so above the ground.

Then the clock starts – first, one PJ rappels down to the “victim” to package him up for hoisting; second, the other four or five team members make up a rope and pulley system from the gear they have on them; third, the PJs and CROs then start slowly hauling up the PJ and “victim” by heaving on the pulley systems and rope systems they made; fourth, pull the PJ and “victim” to the safety of the steel platform.

As one team finishes this – a team several stories above them, starts to rappel a PJ to pick up where that team left off for the samegoal: to get the “victim” up to the highest point in the massive complex.

“You really learn how to use the tools in your pocket,” said Tech. Sgt. Adrian Durham, reserve pararescueman with the 920th RQW. “Keeping everything as simple as possible is our goal here.”

The ROCO Rescue course specializes in high-altitude, high-angle and confined space rescues. The use of the very tall building works well for them to hoist a PJ and “victim” up very high, severe areas.

This training is required for all PJs and CROs both active duty and reserve.

“We are considered rescue technicians,” said Capt. James Sluder, reserve combat rescue officer with the 920th RQW. “This course and our knowledge of ropes give us the credibility to be able to come in and do the rescue in a timely, safe fashion.”

Using this training comes in handy with deployments always looming in the future and the humanitarian rescues that can happen at any time. In fact, this exact training was put to use during their last deployment in Afghanistan where they had to extract and save over 300 Afghan Nationals from buried vehicles after an avalanche swept away a road last year. “You never know what you’re going to get until you get there,” said Mr. Antonio.

The PJs and CROs are a unique group. Their knowledge of ropes sets them apart from the other Special Forces entities and allows them to perform their duties in technically challenging areas, such as mountains, ravines, rivers and, in some cases, industrial areas, said Mr. Antonio.

“You have to be able to think quickly in these situations,” said Sergeant Durham. “Time is always against you and the best protection from being killed is speed.”

The 920th RQW is an Air Force Reserve Command’s Combat-Search-and-Rescue Unit. There are two geographically separated units, each with their own Guardian Angel Weapons System (CROs, PJs and search, evasion, resistance, escape specialists) at Davis Monthan Air Force Base, Ariz. and Portland International Airport, Ore.

The wing is comprised of 1,500 Airmen who live by the motto… “These things we do, that others may live.” These rescuers are prepared to go anywhere at any time. According to one of the Pararescuemen, “Our mission tasking is on short notice, we go anywhere. In 72 hours, we’ll be wheels up, ready to go anywhere.”
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Roco BLOG hits outstanding numbers!

Wednesday, January 19, 2011

In the past 7 months, we’ve had more than 18,000 hits on our Blog! We’d like to thank everyone for reading– and encourage you to ask a question of our Tech Panel. Or, let us know what you want to read more about – Techniques? Equipment? Standards & Regulations?

We’re here to get you the answers and information you need to do your jobs more safely and effectively – so let us know how we can help! You can email your suggestions to techpanel@rocorescue.com. Help us keep the numbers climbing in 2011 and stay in the loop!
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Industrial Rescue I/II…Practical Skills, Industrial Focus

Monday, January 03, 2011

New for 2011! Practical skills training with a focus on compliance, but without the certification testing.

We’ve had many requests for a course that provides the skills, techniques and problem-solving scenarios for industrial rescue without the NFPA certification testing. Focusing on OSHA compliance, Roco’s new Industrial Rescue I/II will prepare rescuers and rescue teams for industrial confined space and elevated rescue as well as “rescue from fall protection.” Here’s more…

INDUSTRIAL RESCUE I/II (50 Hours)

This course offers a very practical, hands-on approach to industrial rescue that will provide the skills necessary to meet OSHA compliance guidelines for a competent rescue team or rescue team member.

Participants will be taught safe, simple and proven techniques that will allow them to effectively perform confined space and elevated rescues from towers, tanks, vessels and other industrial structures. Rescues from simulated IDLH atmospheres requiring the use of Supplied Air Respirators and SCBA will also be practiced. This course is designed for all rescuers, both industrial and municipal, who may be required to handle confined space rescues in industrial settings. It also includes Rescue from Fall Protection (rescue of suspended workers) as well as OSHA Authorized Entrant, Attendant and Supervisor training.

The problem-solving scenarios can be used to document annual practice requirements in representative spaces as required by OSHA 1910.146 and as referenced in NFPA 1006. For training conducted at Roco’s training facility, scenarios will be completed in all six (6) types of confined spaces. At other sites, the number of types completed will depend on the availability of practice spaces.

OSHA 1910.146(k)(2)(iv)
Ensure that affected employees practice making permit space rescues at least once every 12 months, by means of simulated rescue operations in which they remove dummies, manikins, or actual persons from the actual permit spaces or from representative permit spaces. Representative permit spaces shall, with respect to opening size, configuration, and accessibility, simulate the types of permit spaces from which rescue is to be performed.

NFPA 1006 A.3.3.38 Confined Space Type
Figure A.3.3.38* shows predefined types of confined spaces normally found in an industrial setting. Classifying spaces by “types” can be used to prepare a rescue training plan to include representative permit spaces for simulated rescue practice as specified by OSHA. (*Roco Confined Space Types Chart)
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CMC founder Jim Frank shares some insights

Wednesday, December 01, 2010

During a recent visit out to California to work on a new and improved Roco/CMC harness, we had the opportunity to visit with Mr. Jim Frank, Founder and Chairman of CMC Rescue.

For 34 years, Jim has been active with the Santa Barbara County Search & Rescue Team. In 1978, he founded CMC Rescue to provide quality equipment for rescuers. His pioneering efforts in technical rescue have had a substantial influence on the evolution of the products and techniques used today. He currently serves on the NFPA Technical Rescue Committee, the NFPA Technical Committee on Special Operations Clothing & Equipment, the ANSI/ASSE Z359 Committee on Fall Protection, the ASTM F32 Committee on Search & Rescue, and the SPRAT Safe Practices for Rope Access Work Committee. We asked Jim to share some insight with us… particularly on his experience and involvement with the NFPA Technical Rescue Committee over the years.

Have NFPA standards had the positive impact they were supposed to have?
In our many conversations with end users, we find that the standards are still not clearly understood. Manufacturing standards such as NFPA 1983 increase the ability for the user to make intelligent decisions between various products. I’m also told that they provide the ability for departments to buy with grant money since it is a nationally recognized standard. User standards such as 1006 and 1670 provide a great framework for the knowledge needed to perform rescues. However, they do not necessarily equate to the competence and experience needed to safely and effectively perform a rescue.

NFPA 1983 concerning Rescue Equipment has been updated/changed over the years. Do you think it’s where it needs to be at this time?
Standard 1983 is continuing to grow in coverage and address a wider scope of products used in rescue. We’re now talking about adding litters and patient extrication devices where in the past it was limited to protective equipment for the firefighter or rescuer. However, the effectiveness of 1983 is completely dependent on the consumer making the decision to select “certified” products instead of accepting a product claiming to “meet or exceed” the standard or choosing a non-certified product.

Do you think the NFPA needs to consider adding professional qualifications for emergency escape for firefighters?
In general, no. While training is essential, access to emergency egress should be available the first day on the job. It could possibly be included as part of NFPA 1001 Standard for Fire Fighter Professional Qualifications.

What is the biggest change you’ve seen in rescue over recent years?

An expansion in the number of agencies getting into rescue and a growing interest in developing rescue capabilities in other countries where it has not been a tradition. In the area of equipment…lower stretch ropes, lighter hardware with better performance figures, mechanical belay devices like the Petzl ASAP, Traverse 540, and the CMC MPD. There’s also been some trend toward full-body harnesses. From a business standpoint, there has been an increase of even more off-shore products that are competing on price rather than quality and performance.

If you had to give one piece of advice to rescuers, what would it be?

Continue to hone your professional skills with up-to-date training and regular practice. The rescue technician’s skills are still the most important ingredient in a successful rescue.
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‘What pride to be Chilean’: Rescue effort galvanizes Chilean citizens

Wednesday, October 13, 2010

By Greg Botelho, CNN - October 13, 2010 3:40 p.m. EDT

Copiapo, which could have been the site of mass mourning had the miners’ rescue effort gone awry, instead became home to a patriotic festival.

The strong national pride was omnipresent: from the red, white and blue Chilean flags that permeated the rescue site to the chants that rang out as the miners rose to the surface.

It was clear, too, many miles away — whether it was the hugs and tears of joy among the throngs watching the scene on a flickering big-screen TV set up in a Santiago city square, the champagne corks popping at the Chilean embassy in Washington, or countless bite-sized conversations in the vast reaches of cyberspace where the Chilean miners were a top trending discussion on Twitter.

“What emotion! What happiness! What pride to be Chilean!” wrote Chilean President Sebastian Pinera, on his own Twitter page.

Like many emerging countries, Chile has not been without its challenges. It continues to emerge from the shadows of dictator Augusto Pinochet’s rule from 1974 to 1990, when up to 30,000 people vanished or were killed because of their political beliefs. Economic disparities and political divisions still exist, with the global recession having a real impact in this Andean nation. Yet, its past and recent challenges notwithstanding, Chile has also emerged as a model in Latin America and the world, given its solid economic base and fervent democracy.

Get the whole story and see the heartwarming video!
(It’s worth seeing the commercial first.)
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